Shipping & Returns
Thank you for shopping at Mosley Motors. If you are not entirely satisfied with your purchase, we're here to help.
Misc Fees
For additional shipping fees (overnight, oversize, international), Speedhut fees, additional parts, or for any other purchases not available on the website, please use this page to make that payment: MISC PAYMENTS
Domestic Shipping
For your convenience, we make an effort to include shipping in the price displayed. This is not possible with some items (usually large or heavy items) due to the large variation in shipping charges to different destinations. In this instance, we will note this on the item description. For these items, shipping will be invoiced separately. Items will not be shipped until the total amount has been received. If you have any questions, or would like a quote prior to ordering, please contact us.
International Shipping
We ship directly to Australia, Canada, UAE, and United Kingdom, and do add other countries that are convenient to ship to. International shipping is not currently calculated on the website or included in the price shown, please contract for the additional shipping amount. For customers outside of these countries, we invite you to use a freight forwarder and use the freight forwarder as the ship to address. Any customs fees or taxes not included in the shipping prices is the responsibility of the customer. Customs values will be the price shown on the site, no exceptions.
Please use the Contact form or email info@mosleymotors.com for a shipping quote or to see if we can ship to your location.
Order Cancellations
Orders may be cancelled any time before it ships. Credit card processing fees will be deducted from the refund as these are charged by payment processors regardless of whether or not an order is fulfilled.
Returns
You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Please contact us prior to shipping arrangements, as some products may be sent back to the manufacturer.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain number of days, depending on your card issuer's policies.
Restocking Fees
Items produced and stocked by Mosley Motors, and returned in new & unused condition, may be returned for a 15% restocking fee. Credit card fees and original shipping costs will be deducted from the refund. Leather upholstery is non-returnable. Items drop shipped by the manufacturer will be subject to that manufacturer's return policy. Custom products will be evaluated on a case by case basis. It is our aim to make purchases and returns as painless as possible. If you have any questions, please contact us prior to ordering.
Shipping Your Return
Please contact us prior to shipping your return. You may arrange shipping, or the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions, please contact us.